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NewsService & Connectivity1h · 09:01 BST · 3 min read

AI Is Testing Whether Enterprise Networks Can Deliver

Riverbed, Nokia and Lumen have each introduced new approaches to network operations and connectivity. Their announcements reflect an enterprise challenge: AI workloads demand more visibility, automation and capacity, while teams still need control over how networks perform

Network

Enterprise networks are being asked to support more volatile, data-intensive workloads as businesses bring AI into everyday operations.

Three recent announcements show vendors responding in different ways: using AI to speed up incident investigation, joining network data across telecom operations and making internet capacity more flexible.

Last week, Riverbed announced a network performance management offering that combines its observability products with AI-driven analysis and automation.

The offer brings together AppResponse for packet capture and analysis, NetProfiler for flow monitoring and analytics, and NPM+, which extends network visibility to endpoint environments, Zero Trust architectures and public-cloud services.

At its centre is Riverbed IQ, a SaaS-based intelligence layer that applies causal, predictive, generative and agentic AI to connected operational data. Riverbed Q, a conversational assistant, allows teams to query that data using natural language.

Riverbed said NPM 360 is available immediately and will initially be offered at no additional cost to existing AppResponse and NetProfiler customers.

“For decades, network monitoring tools have surfaced the evidence, but network professionals have still had to manually connect the dots,” said Richard Tworek, Riverbed’s Chief Technology Officer.

The company argues that its approach can help NetOps teams move from manual and reactive investigations towards faster root-cause identification, recommended next actions and, eventually, more autonomous operations.

That ambition will be familiar to service teams. The key question is whether AI-assisted recommendations retain enough underlying evidence and human oversight for engineers to verify a decision before it affects users or services.

Nokia and Microsoft Join Up on Telecom Data

On 17 September, Nokia and Microsoft announced an expansion of their partnership designed to support agentic network automation for telecom operators.

The companies are combining Nokia Data Suite, which provides ready-to-use telecom data products, with Microsoft Fabric’s analytics, governance and AI capabilities.

The aim is to give operators a common data foundation across multi-vendor and cross-domain environments, including on-premises, hybrid and cloud deployments.

Nokia said initial use cases include voice-over-new-radio assurance, predictive maintenance, fault management and geo-experience tools that map radio-access-network subscriber sessions to specific geographic locations.

The combined solution is available now, with the companies planning to expand its autonomous-network use cases and customer deployments.

“Telecom providers are ready to move AI from experimentation into everyday network operations, but that requires trusted data, strong governance and platforms that can scale,” said Silvia Candiani, Corporate Vice President of Worldwide Telco & Media at Microsoft.

The announcement highlights a practical obstacle for network automation: operators often hold the relevant data across separate tools, domains and suppliers. An AI agent cannot reliably identify a fault or recommend a resolution if it lacks access to governed, relevant information across that estate.

Lumen Introduces On-Demand Enterprise Internet

Lumen followed on 21 September with the launch of Intelligent Internet, a consumption-based connectivity service for enterprise customers in the United States.

The company said customers can provision and adjust capacity through its Lumen Connect portal or APIs, with bandwidth scalable to 100 Gbps across more than 10 million US business locations.

Intelligent Internet offers term-based pricing for a predictable monthly rate while allowing customers to alter capacity as requirements change. Lumen is positioning the service as part of its wider network-as-a-service portfolio.

“Businesses can easily scale compute and storage up or down as their needs change. Enterprise internet should work the same way,” said Jim Fowler, Lumen’s Chief Technology and Product Officer.

“AI is making demand harder to predict, not easier.”

Lumen said the service is already being used by customers including iVision, SABIS, Skyway Studios and the New York Yankees. The baseball team is using it to increase capacity on game days and reduce it when the stadium is closed, according to the company.

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