To stay ahead of the curve in today’s rapidly-evolving digital landscape, every business needs access to the right transformational technology. Unified Communications software and hardware enable business leaders to empower their team members with better productivity, improved collaboration, and greater efficiency on a global scale.
In the Entertainment, Telecommunications, Media, and Technology industries, the switch to a UC environment can support brands in achieving new levels of transformation. While companies in these sectors can find a wide range of potential vendors to help them migrate into the next era of communications, some vendors have already proven themselves in the space.
Here’s your guide to some of the top TMT and entertainment case studies you should be reading in 2022 and beyond.
Microsoft Teams and LG Uplus
LG Uplus, a South Korean cellular carrier, wanted to improve communication and collaboration between its employees. The company found Microsoft Teams to be the ideal solution for this purpose.
Teams is a cloud-based collaboration platform that allows employees to communicate with each other, share files, and work on projects together. It also integrates with other Microsoft products, such as Outlook and Sharepoint.
LG Uplus was able to customize Teams to meet its specific needs. For example, it was able to connect Teams to its internal systems, such as its calendaring solution and its hardware.
The implementation of Teams has been a success for LG Uplus. The company has seen improvements in productivity and collaboration, and it has created a more inclusive and engaging virtual work environment.
LG Uplus is now looking to implement more of the productivity tools and services included in Microsoft 365.
Workplace and Mercado Libre
Meta Workplace helped Mercado Libre improve communication and collaboration across its distributed workforce. It did this by providing a central place for employees to share information and updates, as well as by providing instant chat functionality, groups, and automatic translation. These features helped Mercado Libre to reduce email overload, improve employee engagement, and increase productivity.
Meta Workplace also helped Mercado Libre to bridge the gaps between teams speaking different languages. This was a critical feature for Mercado Libre, as it is a Latin American e-commerce company with teams located throughout the region. The auto-translation feature made it easy for employees to share updates and information with colleagues who spoke different languages.
Overall, Meta Workplace has been a valuable tool for Mercado Libre. It has helped the company to improve communication and collaboration, which has led to improved productivity and employee engagement.
Avaya and Koch Media
A company responsible for developing and distributing award-winning entertainment and digital gaming content across multiple countries and continents, Koch Media, was in significant need of a robust communication solution. The complexity, resolution, and detail of the video content produced by the brand meant teams regularly needed to fly between offices to work together.
Unfortunately, according to Koch Media, traditional video conferencing solutions weren’t enough to allow meaningful collaboration. However, by working with Avaya and accessing the latest in 1080p real-time international video conferencing, Koch Media enhanced and improved its video conferencing strategy.
Avaya and Koch Media worked together to unlock new methods of bringing high-definition video units and codecs to team members for a phenomenal level of teamwork.
Cisco and AEG
A leader in live music and sporting events, AEG (the Anschutz Entertainment Group) is one of the most significant market leaders in the entertainment landscape today. The company operates a network of more than 100 stadiums, arenas, and clubs on four continents, ensuring a good level of communication between these landscapes is critical.
According to Cisco, AEG needed a way to deliver a superior experience to fans and gain insights into fan preferences at the same time. With the help of Cisco Connected sports and entertainment solutions, AEG created new and rich experiences for its audience. At the same time, Cisco Vision upgraded the digital signage in the entertainment landscape, while Cisco Wireless solutions updated mobile connectivity.
