2600Hz Shows How a Remote Workforce Can Stay Connected
2600Hz shows how hybrid work, video conferencing and employee recognition keep remote teams connected and productive.
Joshua Felder · 4 May 2021
Nureva is Changing the Way You Thought About Audio Conferencing
With all the precautions around the COVID-19 pandemic still largely in effect, the transition to a hybrid workforce is a shift that will become permanent.
Joshua Felder · 29 Mar 2021
2600Hz Headlines Cavell’s Cloud Comms Summit Europe 2021
Why service providers should care: 2600Hz backs Cavell’s Cloud Comms Summit Europe 2021 with Patrick Sullivan on UCaaS, APIs, AI, WebRTC and automation. Publish
Joshua Felder · 16 Mar 2021
Evolve IP Introduces Teams Evolved
Teams Evolved closes Microsoft Teams voice gaps with Cisco/BroadSoft integration, Webex support and richer telephony features. Published on UC Today.
Joshua Felder · 15 Mar 2021
Qumu Provides Expanded EVaaS for Growing Expectations
Why video now matters for remote work: Qumu expands EVaaS, with cloud content management, Teams, Slack, SharePoint and Workplace from Facebook.
Joshua Felder · 4 Mar 2021
Recent Survey Puts Mitto’s SMS Strategy on Top
Mitto’s survey shows SMS drove revenue growth for 75% of large-enterprise marketers, ahead of chat, voice and email.
Joshua Felder · 2 Mar 2021
Mondago Meets the Changing Demands for Telephony Solutions
Mondago is meeting demand for cloud CRM and CTI integrations, with call activity logging, contact creation and 308 integrations. Published on UC Today.
Joshua Felder · 2 Mar 2021
2600Hz Highlights Product Design for a Better Customer Experience
2600Hz says product design drives UCaaS adoption by improving usability, support, and customer experience.
Joshua Felder · 26 Feb 2021
Qumu Provides the EVaaS Solution for Tomorrow, Today
Why Qumu’s EVaaS matters: hybrid work needs scalable enterprise video, VOD, live Q&A and analytics. Published on UC Today.
Joshua Felder · 2 Feb 2021
New Year, New Mondago Website
Mondago’s website overhaul now spotlights telephony, CRM integrations and partner branding, helping buyers find OEM and platform details fast. Published on UC T
Joshua Felder · 29 Jan 2021
2600Hz & Vinix Blast Partner in Moving UC Forward
2600Hz and Vinix Global show why open KAZOO and Vinix Blast matter for buyers needing flexible UCaaS, CPaaS, APIs and omni-channel integration. Published on UC
Joshua Felder · 27 Jan 2021
Introducing Mitto Conversations
In 2020, a lot of businesses realised the need for CPaaS. Especially with the onset of contactless environments, many brick-and-mortar stores were…
Joshua Felder · 26 Jan 2021
Content Guru Using AI to Enhance Communication Channels
Content Guru shows how AI, NLP and speech recognition can improve contact centres, CRM routing and omni-channel customer service.
Joshua Felder · 20 Jan 2021
Mitto: Behind the Message
Why CPaaS buyers should care: Mitto says human support, quarterly business reviews and A2P SMS transparency now differentiate service. Published on UC Today.
Joshua Felder · 16 Dec 2020
A Rising Star in the Rapidly Changing UC Space
Why enterprise video now matters: Qumu says hybrid work, live streaming and VOD are up to 900% higher, with secure, scalable UC on UC Today.
Joshua Felder · 15 Dec 2020
Crestron Integrates Sensors to Improve UC Strategy
Crestron’s sensor-led UC strategy unifies analytics, AI and APIs for zero-touch meeting room automation, smarter space use and workplace planning.
Joshua Felder · 11 Dec 2020
Mondago Announces Go Integrator Cara
Mondago have just announced their newest desktop CTI and CRM integration product, Go Integrator Cara. With 267 integrations at the time of launch
Joshua Felder · 30 Nov 2020
2600Hz Staying Close - Even Through Remote Holidays
Why UC matters for remote holidays: 2600Hz uses video conferencing, whiteboarding and CallThru.us to keep culture alive. Published on UC Today.
Joshua Felder · 27 Nov 2020
Content Guru Recognised by Leading Industry Analyst Gartner
Gartner names Content Guru a CCaaS Challenger, highlighting storm and cloud contact centre strength as buyers plan CX, NHS and distributed work. Published on UC
Joshua Felder · 20 Nov 2020
Zoom.ai: Do More Than Schedule Meetings
There are certain companies that prepare for the future, and then there are others that make the future.
Joshua Felder · 19 Nov 2020
Vyopta & Microsoft Teams: A Heightened Collaboration Experience
2020 has seen a rapid rise in collaboration technology adoption. Collaboration platforms have become mission-critical since remote work is now the primary method companies have adopted to promote social distancing while continuing to achieve business goals
Joshua Felder · 11 Nov 2020
The Rise of the Video Call: How COVID-19 has Changed the Way we Collaborate
Martin Taylor, Deputy CEO and Co-founder of Content Guru speaks to UC Today about how a unified communications (UC) and contact center as a service (CCaaS) solution keeps operations effective throughout COVID-19
Joshua Felder · 6 Nov 2020
Improved Healthcare Experiences Through Industry-focused UC
Starleaf has done its part to lead the way in seamless collaboration through intelligently engineered, reliable meeting room systems and a superior meeting and messaging platform
Joshua Felder · 30 Oct 2020
2600Hz Has Evolved UC Automation in Four Major Ways
Why it matters: 2600Hz is cutting UC costs and speeding rollout with automation for AWS deployments, phone provisioning, number porting and QR authentication. P
Joshua Felder · 28 Oct 2020
Content Guru Chosen by Leading US Technology Company
Why it matters: Content Guru’s storm CCaaS let Cognosante move 100 agents remote in under 48 hours for a US government loan programme. Published on UC Today.
Joshua Felder · 16 Oct 2020
Powell Software: Making the Digital Workplace Work Better
Why it matters: Powell Software extends Microsoft Teams into a digital workplace for hybrid work, with onboarding, APIs and integration with ServiceNow, Salesfo
Joshua Felder · 15 Oct 2020
2600Hz and OneBill Partner on Integrated Revenue Management
2600Hz and OneBill have teamed up to automate KAZOO billing, invoicing and taxation, helping UC buyers cut errors and scale globally. Published on UC Today.
Joshua Felder · 1 Oct 2020