David Dungay sits down with Robin Bunevich, Product Marketer at Zoom, to explore the next evolution of AI in the workplace: customizable agentic AI.
With Zoom’s AI Companion woven throughout its platform and a new custom AI Companion add-on just launched, Robin breaks down how businesses can not only adopt AI but make it their own. If you’ve been wondering how agentic AI fits into your organization — or how easy it is to tailor — this discussion is a must-watch.
Agentic AI has moved beyond hype and is becoming a critical productivity tool — but to maximize its value, customization is key.
Robin Bunevich shares Zoom’s vision of flexible, accessible AI that can adapt to every business’s language, workflows, and industry.
We dive deep into:
- Why customization matters: From acronyms to workflows, AI performs better when it understands your organization’s context.
- Low-code/no-code solutions: Discover Zoom AI Studio and how anyone can start customizing AI without technical skills.
- Solving niche use cases: See how healthcare providers are using clinical notes to shift focus from admin to patients.
- Getting started with AI: Why test groups, measurable use cases, and human oversight are essential when beginning your agentic AI journey.
Whether you’re new to AI or scaling its use, Robin offers expert advice on balancing automation with human ingenuity to drive meaningful outcomes.
