As public sector and highly regulated organisations wrestle with the challenges of cloud-based AI collaboration, AudioCodes’ Meeting Insights On Prem (MIA OP) delivers a breakthrough, offering secure, private, and compliant AI-driven meeting insights that stay firmly within the organisation’s infrastructure
For tech leaders in government, healthcare, defence, and other regulated industries, the promise of AI-powered collaboration is as tantalising as the risks are ominous.
While technologies like automated meeting summaries, transcription, and speaker analysis paint an appealing picture of improved productivity and decision-making, sending sensitive data to the public cloud is untenable. Strict regulatory frameworks, severe security mandates, and legacy infrastructure mean that adopting AI isn’t merely about innovation. It’s also fundamentally about control, compliance, and cost predictability.
Recognising this friction, AudioCodes has launched Meeting Insights (MIA) On Prem, a version of its AI-driven meeting insights platform designed specifically for environments where cloud is not an option.
MIA On Prem paves the way for regulated organisations to benefit from AI-enhanced meetings without ever having to compromise on data sovereignty, compliance, or control.
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Why Regulated Organisations Are Repatriating from the Cloud
Public sector bodies are under mounting pressure to modernise collaboration and maximise productivity in the hybrid workplace. Yet for IT leaders in regulated industries, embracing cloud-based AI tools signposts three foreboding challenges: security, cost, and control.
Security remains absolutely paramount. Defence agencies, public health institutions, and government departments cannot allow sensitive meeting content, including transcriptions, summaries, or voice recordings, to leave their secure perimeter. It is as simple as it cannot happen. Consequently, the notion of AI-driven features being processed in the cloud raises major red flags, especially when national security or patient confidentiality is at stake.
Second is cost. Large organisations generating thousands of meetings per month grapple with spiralling expenses for cloud storage, compute, and bandwidth, particularly where high volumes of concurrent session data are processed. On-prem or hybrid infrastructure offers these organisations a way to better anticipate and manage long-term costs.
Third, and just as critical, is control. Cloud vendors can roll out updates or introduce new features without notice, posing a risk to systems that must remain stable and compliant. Regulated organisations demand the ability to control when and how updates are staged and deployed to make certain of alignment with internal policies and certification requirements.
These drivers have led to a broader trend known as cloud repatriation, a shift by enterprises to bring critical workloads back from the public cloud to on-prem or hybrid environments. In this wider context, the arrival of AudioCodes’ MIA On Prem is both timely and invaluably strategic.
MIA On Prem Offers AI-Powered Meeting Insights, Without the Cloud Risk
AudioCodes’ MIA On Prem is purpose-built to address the specific needs of organisations that require complete control over data and infrastructure while still pursuing the myriad benefits of AI. Unlike conventional AI meeting assistants that tend to route audio and metadata to the public cloud, MIA On Prem processes and stores all data within the customer’s private infrastructure.
MIA OP uses advanced Gen AI for fast, accurate transcriptions, summaries, and insights. Meanwhile, a built-in task manager automates summary distribution and follow-up tracking, streamlining post-meeting workflows to ensure high-quality, actionable documentation.
However, several key differentiators signal how MIA On Prem goes above and beyond for regulated organisations. One is the on-premise SLM engine, which allows secure, AI-powered summarisation and transcription without needing to connect to external cloud services. This means organisations can reap the rewards from the latest advancements in NLP, speaker attribution, and insight extraction, while preserving every byte of data inside their firewall.
MIA On Prem also supports custom AI models tailored to an organisation’s distinct jargon and terminology. Over time, the system refines its accuracy and relevancy to ensure insights are razor-sharp and contextually appropriate. This is naturally essential for sectors where a misinterpreted phrase could culminate in compliance violations or operational risk.
Another compelling feature is the custom document templating engine, which allows organisations to define precisely how meeting insights are delivered. Public sector organisations tend to have strict formatting requirements for post-meeting reports. MIA On Prem supports teams in designing and automating the production of structured, brand-relevant summaries that fulfil internal and regulatory standards.
MIA On Prem also seamlessly integrates with existing UC and legacy telephony environments, an advantage that reflects AudioCodes’ heritage as a connectivity leader. This enables public sector organisations to marry traditional voice infrastructure with next-gen AI analytics without expensive or elaborate rearchitecture.
Compliance and auditability are also front and centre. MIA On Prem’s feature set encompasses speaker recognition, contextual punctuation, searchable transcripts, and editing and proofing tools that make it straightforward to verify what was said, when, and by whom. This affords the transparency and oversight that’s absolutely vital for regulated environments. Admins can also oversee batch uploads of audio files for non-standard or offline meetings so that no insight is left behind.
From Meeting Assistant to Business Intelligence Engine, and AI Collaboration Without Compromise
Unlike many AI meeting tools focusing on personal productivity, MIA On Prem is also built from the ground up as an organisational intelligence platform. It’s explicitly designed to serve the needs of the business as a whole, not just the individual user.
This distinction is pivotal. In regulated contexts, it’s not enough to provide an AI note-taker. Decision-makers need dependable insights that can be shared securely across teams, audited when required, and smoothly integrated into broader workflows. MIA On Prem reevaluates meetings into structured, actionable intelligence while assuring tech leaders that their data remains secure, compliant, and entirely under control.
For public sector and regulated industry leaders, the bountiful future of collaboration has to balance innovation with obligation. AudioCodes’ MIA On Prem enables just that, delivering cutting-edge AI-driven meeting insights in a format that respects the unique demands of secure and compliant ecosystems.
In a space where cloud-first is no longer necessarily cloud-best, MIA On Prem bridges the best of modern collaboration with institutional responsibility. It empowers organisations to enjoy the benefits of AI-enhanced meetings without ever compromising on security, privacy, or control.
As well as the security-focused MIA On-Prem, Meeting Insights is also available as a subscription-based cloud service for non-regulated industries. And, for those hybrid organisations looking to take a first step into the world of AI to improve meeting efficiency, AudioCodes also offers AI-generated meeting summarisation as part of its ”intelligent meeting” solution, via an AI-bot activated in the meeting room using AudioCodes Microsoft Teams Rooms devices.
