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ServiceNow has launched Flow, an AI-native service desk for Slack and Teams, while Atlassian has issued an urgent patch for a critical flaw affecting Jira Service Management and other Data Center products. Vi Business has expanded its managed SD-WAN offer with Cisco Meraki
From Amazon’s delivery glasses to AMD’s $8.2bn spatial artificial intelligence (AI) bet, the latest enterprise extended reality (XR) news suggests the market is moving beyond device launches and towards the harder work of content creation, governance, integration and scalable frontline deployment
As AI accelerates both the way businesses introduce technology and the way attackers exploit weaknesses, annual compliance assessments can quickly become outdated, leaving security teams with evidence that no longer reflects the live risk organizations face
Workplace AI is moving beyond writing and summarising towards running workflows, resolving IT issues and connecting business processes. Meta, Omnissa and JAAM show that the real productivity race is now about context, control and accountability - not autonomy for its own sake.
Brandeis University has moved its phones, meetings and IT contact centre onto Zoom and put an AI virtual agent on its help desk, and Eli Jacobson explains what consolidation has changed for his team, how the AI is being judged and what comes next for campus video
Snap’s SPECS glasses put hands-free, spatial computing at the centre of the workplace. But their $2,195 price, conspicuous design and dependence on enterprise infrastructure raise a harder question: can the device move beyond demonstrations to everyday use?
A Data agent, task analytics, and research on workers doing jobs outside their roles: OpenAI rebuilt the work stack piece by piece while everyone watched the DevDay countdown. We round up the fortnight's shipping spree, the incumbents' response, and the bills coming due.
Microsoft finished moving Teams Android device management into the Pro Management Portal, Neat and Shure shipped new MDEP devices, Zoom put native Zoom Rooms on Cisco hardware a week before WebexOne, and two more Teams deadlines landed on IT calendars before the end of the week
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