Microsoft is introducing Copilot’s intelligent meeting recap capability to VoIP and PSTN calls in Teams.
The feature counts among a variety of new Copilot capabilities announced during Enterprise Connect week, including an expanded Teams chat compose box, improved meeting insights for Copilot in meetings, and automatic camera switching for Intelliframe.
Similar to its functionality across Teams video meetings, intelligent call recap offers AI-powered insights, summaries, recaps, and recommendations for users’ VoIP and PSTN calls in Teams.
Nicole Herskowitz, Vice President at Microsoft Teams, wrote in an accompanying blog:
Intelligent call recap brings one of the best meetings AI features to calling. Intelligent call recap can provide AI-powered insights and recaps of your VoIP and Public Switched Telephone Network calls in Teams.”
This feature will be generally available in June with Teams Premium and Copilot.
Copilot’s Other Eye-Catching New Features
New capabilities for calls in Teams weren’t the only Copilot updates revealed this week.
Copilot in meetings will now offer insights from both the meeting chat and transcript, providing a more comprehensive view of meeting discussions. Opening Copilot in the meeting chat gives users a complete overview of spoken and written content, fostering inclusivity and understanding. This upgrade will be generally available in May.
In April, Copilot in the Teams chat compose box will allow users to prompt it to tweak their message and create a custom, rewritten version. An example Kersowitz suggests is when Copilot can add a call to action or even inject messages with a playful tone, including making “you sound like a pirate”. Additionally, users will soon be able to generate new messages with just a few words, streamlining the process and facilitating quick adaptations and edits.
There have been several upgrades to Microsoft’s Intelliframe service, including it being turned on by default on Teams Rooms devices.
Automatic camera switching for IntelliFrame will also become available later this year. AI selects the best view of each person in a meeting room, ensuring remote participants know who’s present. It compares video sources like laptops and room cameras, prioritising optimal head poses for remote attendees. If someone’s view is obstructed, it switches to another camera for clarity.
Beginning in April, Teams Rooms on Windows will enhance transcript accuracy and Copilot insights through speaker recognition via any existing microphone. User contributions in meetings will be accurately attributed to them in the transcript by enrolling their voice and face profiles.
Also arriving in April, voice isolation will allow users to join calls or meetings from noisy locations. Through a short enrollment process, this AI-driven feature isolates the user’s voice and removes background noise, ensuring clear communication by eliminating all other sounds, including the voices of other people.
There were also several admin-centric announcements.
Windows Autopilot for Teams Rooms streamlines deployment, cutting setup time from days to minutes. This integration with Windows Autopilot enables seamless auto-login to Teams Rooms on Windows devices, minimising friction during provisioning. Additionally, the Microsoft Teams Rooms for Windows app automates application and Windows updates during initial setup, ensuring devices are secure and up to date from day one. Autopilot for Teams Rooms enters public preview this week.
Other admin-centric updates include the general availability of Shared Display mode, granting users control over shared content on displays. Additionally, support for intelligent speakers in BYOD spaces allows meeting participants to attribute speech to specific attendees, entering public preview later this year. Lastly, BYOD IT Management encourages IT admins to discover, inventory, and gain insights about BYOD peripherals, set for general availability in April.
What Else Has Microsoft Been Up To This Past Week?
Microsoft is launching its unified Teams app, allowing easy switching of work and personal accounts.
The new app, currently available in preview, will become widely available for commercial users in April. It will allow Teams users to switch between multiple tenants and personal or work account types, with the account switch toggle accessible via the profile section.
The functionality is set to enter preview in April, with full availability scheduled for May.
In other Microsoft news, Deepmind Co-founder Mustafa Suleyman has been named the CEO of the Redmond-based vendor’s new AI division.
Suleyman will oversee Microsoft’s consumer and business-centric AI products and services, including Copilot, Bing, and Edge. As a Microsoft Executive Vice President (EVP), Suleyman will join the senior leadership team and report directly to Microsoft CEO Satya Nadella.
